Wheel Effective Presentations Effective Negotiations Time Management Stress Management Business Correspondence Communication Booster Conflict Management. - презентация

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2 Effective Presentations Effective Negotiations Time Management Stress Management Business Correspondence Communication Booster Conflict Management Wheel

3 Effective Negotiations Communication Booster Time Management + SMASH THE PROGRAM AND SHAPE IT YOURSELF! you can choose the parts for your own program!

4 BUSINESS CORRESPONDENCE Business Correspondence Basics Daily Matters: informal vs formal styles Enquiries and Offers Complaints and Apologies Arrangements and Invitations Negotiating through Business letters Logic of Business Writing: induction and deduction

5 Дедукция 5 years ago the company centralized its IT systems However, some IT elements are not working properly Hence, the whole approach should be reconsidered

6 Дедукция

7 Индукция Because 5 years ago the company centralized its IT systems The whole approach should be reconsidered While some IT elements are not working properly

8 Индукция

9 Дедукция Индукция VS

10 Practice makes perfect 1. Company is considering extending the contract with the catering company which supplies coffee machines. Coffee machines often break down. Staff prefer drinking tea in the nearest café. Costs of service of coffee machines are high. 2. Company is considering entering the Ukrainian market. Taxes are low. Customers can spend more money. Competition is low. GDP is high. Demand for our products is high. Logistics operations are cheap. 3. Company is considering giving company cars to line managers. It will additionally motivate them and increase loyalty. It will decrease the amount of time they spend commuting, which means productivity will be higher. Expenses are lower than looking for new managers. Our competitors already have such perks.

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