Attitudes & Job Satisfaction Foundation of success lies in Attitude Factors determining your Attitude: 3 Es Environment Environment Experience Experience. - презентация

1 Attitudes & Job Satisfaction Foundation of success lies in Attitude Factors determining your Attitude: 3 Es Environment Environment Experience Experience Education Education

2 ATTITUDES AND ITS COMPONENTS

3 What is attitude? ATTIITUDE Evaluative statements Judgments Opinions, feelings etc.

4 For example: I like my job I choose to avoid him. He is arrogant Discrimination is wrong. My work motivates me. My job is rude.

5 An attitude is a statement that represents an individual's degree of like or dislike for an item. An attitude is a statement that represents an individual's degree of like or dislike for an item. Attitudes are generally positive or negative views of a person, place, thing, or event Attitudes are generally positive or negative views of a person, place, thing, or event

6 Components of attitudes ATTITUDE CognitiveaffectiveEmotional or feeling

7 My supervisor gave promotion to my co- worker who deserved it less than me. My supervisor is unfair. I dislike my supervisor I am looking for some other job Negative attitude towards supervisor

8 Functions 1) Instrumental 2)Ego defensive 3) Value Orientation 4) Knowledge

9 Benefits of a Positive Attitude Benefits for you: Is energizing Makes for a pleasing personality Makes for a pleasing personality Increase your enjoyment of life Increase your enjoyment of life inspires others around you inspires others around you Helps you become a contributing member Helps you become a contributing member Benefits for the organization: Increases Productivity Fosters teamwork Fosters teamwork Solves problems Solves problems A congenial Atmosphere A congenial Atmosphere Better relationships with Better relationships with Reduces Stress Reduces Stress Increases Profits Increases Profits

10 Benefits of a Positive Attitude Benefits for you: Is energizing Makes for a pleasing personality Makes for a pleasing personality Increase your enjoyment of life Increase your enjoyment of life inspires others around you inspires others around you Helps you become a contributing member Helps you become a contributing member Benefits for the organization: Increases Productivity Fosters teamwork Fosters teamwork Solves problems Solves problems A congenial Atmosphere A congenial Atmosphere Better relationships with Better relationships with Reduces Stress Reduces Stress Increases Profits Increases Profits

11 Does Behavior always Follow from Attitudes? What are the major Job Attitudes? 1. Job Satisfaction 2. Job Involvement 3. Organizational Commitment 4. Perceived Organizational Support 5. Employee Engagement and Job Engagement

12 Job Satisfaction Measuring Job Satisfaction How satisfied are people in their jobs What causes Job Satisfaction The impact of Satisfied and Dissatisfied Employees on the workplace Job Satisfaction and Job Performance Job Satisfaction and OCB Job Satisfaction and Customer Satisfaction Job Satisfaction and Absenteeism Job Satisfaction and Turnover