Chapter 3: Installing CRM and CWSI on Windows NT 3-1 Copyright © 1998, Cisco Systems, Inc.

3-2MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Identify all system requirements Verify the workstation is configured for installing CRM and CWSI Identify typical and custom installation parameters Upon completion of this chapter, you will be able to: Objectives

3-3MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Install CRM and CWSI Identify postinstallation tasks Objectives (cont.)

3-4MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. 166/200-MHz Pentium 128 MB RAM minimum CD-ROM 17-inch SVGA monitor Hardware Requirements

3-5MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. 350 MB for CWSI 200 MB for virtual memory 250 MB for CRM 2 GB for software images Disk Space Requirements

3-6MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Microsoft Windows NT 4.0 ODBC 2.5 IIS 2.0 Service Pack 3.0 Internet Explorer 4.0 or Netscape Navigator 4.03 Software Requirements

3-7MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Uninstall CWSI 1.3 Uninstall CWW Remove any files left behind Edit the system registry if necessary Upgrading

3-8MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Install Windows NT Install ODBC Preinstallation Steps

3-9MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Install IIS 2.0 without ODBC Preinstallation Steps (cont.)

3-10MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Optionally install IIS 3.0 Install Service Pack 3.0 Additional Preinstallation Steps

3-11MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Final Preinstallation Steps Install Internet Explorer 4.0 or Netscape Navigator 4.03 Enable Java scripts Disable Internet Explorer active desktop Traffic Director Trend Reporter requires the Microsoft SQL database

3-12MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Perform preinstallation steps Install CRM Install CWSI Test the operation of the applications Installation Overview

3-13MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Verify the Windows NT version Verify ODBC is installed Verify IIS is installed Verify the Service Pack is installed Verify the Microsoft SQL database is installed Verifying the Workstation

3-14MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Run setup.exe on the CD Enter registration information Choose typical installation Accept the default program name Enter the SMTP server name Reboot Typical CRM Installation

3-15MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Choose custom installation Choose which components to install Accept the default program name Enter the SMTP server name Reboot Custom CRM Installation

3-16MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Uninstall old versions of CWSI Run setup.exe on CD Choose platform integration or standalone Choose CiscoView devices Choose applications to install Installing CWSI

3-17MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Choose installation directory Choose database directory Enter discovery seed device Choose Program Folder Installing CWSI (cont.)

3-18MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Tuning virtual memory improves CWSI performance Postinstallation Steps

3-19MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Install newer Cat216. pkg Wait for daemons to start before logging in Install newer Cat5500. pkg and LS1010. pkg Additional Installation Notes

3-20MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Identify all system requirements Verify the workstation is configured for installing CWSI and CRM Identify typical and custom installation parameters Summary

3-21MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Install CRM and CWSI Identify postinstallation tasks Summary (cont.)

3-22MCSIInstalling CRM and CWSI on Windows NT Copyright © 1998, Cisco Systems, Inc. Lab Diagram NMSSoftware CD