1 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Internetwork Troubleshooting (CIT) v5.2

© 2005 Cisco Systems, Inc. All rights reserved. CIT v5.22 Course Introduction

© 2005 Cisco Systems, Inc. All rights reserved. CIT v5.23 Learner Skills and Knowledge Interconnecting Cisco Network Devices (ICND) Building Cisco Multilayer Switched Networks (BCMSN) Building Cisco Remote Access Networks (BCRAN) Building Scalable Cisco Internetworks (BSCI)

© 2005 Cisco Systems, Inc. All rights reserved. CIT v5.24 To provide learners with hands-on experience in troubleshooting sub- optimal performance in a converged network Cisco Internetwork Troubleshooting (CIT) v5.2 Course Goal

© 2005 Cisco Systems, Inc. All rights reserved. CIT v5.25 Course Flow Creating Network Configuration Documentation Course Introduction Creating End-System Network Configuration Documentation Correcting the Problem (Transport & Application) Lunch Describing a General Troubleshooting Process Isolating the Problem (Network Layer) Isolating the Problem (Transport & Application) AMAM PMPM Day 1Day 2Day 3Day 4Day 5 Applying a Layered Model to a Network Gathering Symptoms Selecting a Trouble- shooting Approach Isolating the Problem (Physical & Data Link) Correcting the Problem (Network Layer) Correcting the Problem (Cont.) (Transport & Application) Correcting the Problem (Cont.) (Physical & Data Link) Correcting the Problem (Physical & Data Link) Correcting the Problem (Cont.) (Network Layer) Correcting the Problem (Cont.) (Network Layer) Wrap-Up

© 2005 Cisco Systems, Inc. All rights reserved. CIT v5.26 PC Cisco Icons and Symbols Router Workgroup Switch Network Cloud, Gray File Server Laptop Line: Serial Line: Ethernet Terminal Hub Network Cloud, White Token Ring

© 2005 Cisco Systems, Inc. All rights reserved. CIT v5.27 Expand Your Professional Options and Advance Your Career Cisco Internetwork Troubleshooting (CIT) Professional CCIE CCNP CCNA Associate Professional-level recognition in CIT Recommended Training Through Cisco Learning Partners Required Exam CIT Cisco Internetwork Troubleshooting (CIT) Interconnecting Cisco Network Devices (ICND) Introduction to Cisco Networking Technologies (INTRO) CCNA Exam (CCNA); can take this exam OR both & ) Expert Cisco Career Certifications