Escalating TAC Service Requests IPTT v4.07-1 © 2004 Cisco Systems, Inc. All rights reserved.

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Escalating TAC Service Requests IPTT v © 2004 Cisco Systems, Inc. All rights reserved.

IPTT v Open a Cisco TAC service request for escalation and resolving VoIP issues using the appropriate Cisco TAC tool Open a Cisco TAC service request using available Cisco resources Module Objectives

© 2004 Cisco Systems, Inc. All rights reserved. IPTT v Using the Cisco TAC and Opening service requests Cisco TAC Service Requests and Telephone Service Providers Module Outline