Chapter 1: Introduction 1-1 Copyright © 1998, Cisco Systems, Inc. Section 1

1-2CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Objectives Introduce Cisco Voice over Frame Relay, ATM, and IP course to students, and explain the general administration procedures for the class Given a brief overview of Cisco voice over Frame Relay, ATM, and IP hardware, describe the voice-specific features for this hardware

1-3CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Objectives (cont.) Explain the different functions of Cisco voice-capable routers and demonstrate where these routers fit in a data network Illustrate Cisco voice-capable routers with some examples of voice over IP for the 26/3600 and Frame Relay/ATM for the MC3810

1-4CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Prerequisites At a minimum, attended the Introduction to Cisco Router Configuration (ICRC) course, the Advanced Cisco Router Configuration course (ACRC) Hands-on experience installing Cisco routers using Cisco IOS software

1-5CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Prerequisites (cont.) Hands-on experience installing Frame Relay, ATM, or ISDN networks Hands-on experience installing voice technology components Understanding of voice technology terms

1-6CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Participant Responsibilities Meet prerequisites Ask questions related to the scope of the class

1-7CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Participant Introductions Name Job responsibilities Specific expectations or concerns

1-8CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. General Administration Class Related Sign-in sheet Length and times Attire Participant materials Facilities Related Site emergency procedures Break and lunch room locations Rest rooms Telephones/faxes

1-9CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Sources of Information: MC3810 Manuals Web sites Release notes CD-ROMs

1-10CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Sources of Information: 3620 Manuals Web sites Release Notes CD-ROMs

1-11CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Chapter Descriptions Chapter 1: Introduction Chapter 2: Analog voice technology Chapter 3: Digital voice technology Chapter 4: Cisco voice products Chapter 5: General voice configuration parameters

1-12CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Chapter Descriptions (cont.) Chapter 6: Voice over Frame Relay Chapter 7: Voice over ATM Chapter 8: Voice over IP Chapter 9: Network design guide Appendix

CVOICE Hardware Section Copyright © 1998, Cisco Systems, Inc.

Cisco 2600 Series Copyright ã 1998, Cisco Systems, Inc. 1-14CVOICECourse Introduction

1-15CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc Cisco 3600 Family Platforms 3640

1-16CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Voice/Fax Network Module for the Cisco 2600 and 3600

1-17CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Cisco MC3810 Platform

1-18CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. MC3810 Voice Features

1-19CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Cisco AS5300 Platform

1-20CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Cisco AS5300 Voice Feature Card

Where Cisco Voice- Capable Routers Fit in the Network Section Copyright © 1998, Cisco Systems, Inc.

1-22CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Network Signaling Transport Analog and digital PBX Fax Telephone Network Cisco voice capable router PBX Fax Telephone Local Signaling Network Signaling Cisco voice capable router Analog and digital Local Signaling

1-23CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Cisco Voice Connection Types 1. Local Calls within the same system 2. On-Net Interoffice calls 3.Off-Net Connection to outside line (to PSTN) 4. PLAR Automatically dials an extension 5.PBX-to-PBX Tie-line type connection between PBX 6.On-Net to Off-Net Reroutes calls off net

1-24CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Local Calls (Intraoffice Calls) IP, ATM, Frame Relay, or HDLC Analog Dial: PBX Cisco voice capable router Cisco voice capable router

1-25CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. On-Net Call Setup (Interoffice Calls) Dial: IP, ATM, Frame Relay, or HDLC Analog Cisco voice capable router Cisco voice capable router PBX

1-26CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Off-Net Dialing IP, Frame Relay, ATM, or HDLC PSTN Cisco voice capable router Cisco voice capable router Dial: 9

1-27CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Private Line Automatic Ringdown (PLAR) IP, ATM, Frame Relay, or HDLC T1 or E1 Configured as: Cisco voice capable router PBX Cisco voice capable router

1-28CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Tie-Line Type Connection PBX to PBX ATM, Frame Relay, or HDLC PBX-BPBX-A Configured as Tie-Line 123 PBX A PBX B Cisco voice capable router Cisco voice capable router IP,

1-29CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. On-Net to Off-Net Call Rerouting Cisco voice capable router Frame Relay, IP, or HDLC PSTN Cisco voice capable router X

Examples of Cisco Voice-capable Routers Section Copyright © 1998, Cisco Systems, Inc.

1-31CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Example: 2600/3600 PBX to PBX PBX E&M IP Cloud PBX E&M FAX

1-32CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Example: 26/3600 Phone to PBX or to Telco Central Office (CO) IP Cloud PBX FXO FXS Fax

1-33CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Example: 26/3600 Local Calls (Intraoffice) FXS IP Cloud FXS Fax

1-34CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. PBX Voice Ports Station 123 Extra Digits (Extension) Station Example: MC3810 Connection Capabilities Controller T1/E1 DS-1 Trunk * ATM uses entire DS1, consequently PSTN trunks cannot exist on the same DS1 Serial 0/1 Frame, ATM, or HDLC PSTN 3810 CB Analog Digital

1-35CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Summary Introduced Cisco Voice over Frame Relay, ATM, and IP course to students, and explained the general administration procedures for the class Gave a brief overview of Cisco voice over Frame Relay, ATM, and IP hardware, describing the voice-specific features for this hardware

1-36CVOICECourse Introduction Copyright © 1998, Cisco Systems, Inc. Summary (cont.) Explained the different functions of Cisco voice-capable routers and demonstrated where these routers fit in a data network Illustrated Cisco voice-capable routers with some examples of voice over IP for the 26/3600, and Frame Relay/ATM for the MC3810