Designing IP Telephony Solutions © 2004 Cisco Systems, Inc. All rights reserved. Reviewing the Cisco IP Telephony Solution ARCH v1.211-1.

Презентация:

Advertisements

Похожие презентации

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Module Summary The Cisco IP Telephony solution includes Customer Response Solution, Conference.

Advertisements

© 2006 Cisco Systems, Inc. All rights reserved.ONT v Describe Cisco VoIP Implementations Implementing Voice Support in an Enterprise Network.

© 2007 Cisco Systems, Inc. All rights reserved.DESGN v Identifying Voice Networking Considerations Identifying Design Considerations for Voice Services.

Introducing Cisco Network Service Architectures © 2004 Cisco Systems, Inc. All rights reserved. Introducing the Cisco AVVID Framework ARCH v

© 2006 Cisco Systems, Inc. All rights reserved. CVOICE v Introduction to VoIP Introducing VoIP Network Architectures.

© 2006 Cisco Systems, Inc. All rights reserved. GWGK v Module Summary SRST allows basic telephony functions for SCCP and SIP IP phones if communications.

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Module Summary Cisco Unified CallManager is the central component of the Cisco Unified Communications.

Designing Network Management Services © 2004 Cisco Systems, Inc. All rights reserved. Designing the Network Management Architecture ARCH v

© 2006 Cisco Systems, Inc. All rights reserved.ONT v Module Summary VoIP networks are composed of multiple components, using either distributed or.

© 2006 Cisco Systems, Inc. All rights reserved.ONT v Describe Cisco VoIP Implementations Introducing VoIP Networks.

© 2006 Cisco Systems, Inc. All rights reserved.ISCW v Module Summary Modern enterprise networks have to support various remote connection topologies,

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Module Summary The Cisco AVVID framework provides an infrastructure on which to offer intelligent.

© 2007 Cisco Systems, Inc. All rights reserved.DESGN v Integrating Voice in the Network Design Define the requirements for voice services. Select.

Designing Security Services © 2004 Cisco Systems, Inc. All rights reserved. Implementing Network Security Using the SAFE Security Blueprints ARCH v

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Module Summary The Enterprise Composite Network Model enables network designers to create.

Designing IP Telephony Solutions © 2004 Cisco Systems, Inc. All rights reserved. Designing the Network for Cisco IP Telephony ARCH v

© 2007 Cisco Systems, Inc. All rights reserved.DESGN v Remote Connectivity Design Review Analyze network requirements: –Type of applications, the.

© 2006 Cisco Systems, Inc. All rights reserved. CVOICE v Introduction to VoIP Introducing VoIP Network Technologies.

© 2005 Cisco Systems, Inc. All rights reserved. IPTX v Designing Cisco CallManager Express and Cisco Unity Express Networks Deploying Voice Mail.

Транксрипт:

Designing IP Telephony Solutions © 2004 Cisco Systems, Inc. All rights reserved. Reviewing the Cisco IP Telephony Solution ARCH v

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v IP Telephony Components

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Cisco CallManager Software-based call processing server Supports IP phones, media processing devices, VoIP gateways, and multimedia applications Integrated voice applications and utilities: –Software-only conferencing application –BAT –CAR tool –AST Clustering yields scalability of up to 10,000 users per cluster

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v CallManager Deployment Models Single site Centralized call processing Distributed call processing Cluster over the WAN

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Gateways Selection depends on the following capabilities: Voice, fax, and modem capabilities Analog or digital access Signaling protocol used to control gateways

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Gateway Protocols SGCPMGCPH.323SIP Analog Gateways XX Digital Gateways XX Cisco Multiservice Access Concentrators XXX Cisco Branch Office Routers XXX Cisco Central Site Routers XXX Cisco Access Servers XX Catalyst Switches XXXX

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Centralized MTP, Transcoding, and Conferencing Services

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Unicast Conference Bridge

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Voice Applications Cisco Customer Response Solution –Cisco IP IVR –Cisco Integrated Contact Distribution –Cisco IP Queue Manager Cisco Conference Connection Customer Emergency Responder Cisco IP Contact Center Cisco IP Phone Productivity Services Cisco Unity Cisco Personal Assistant

© 2004 Cisco Systems, Inc. All rights reserved. ARCH v Summary The Cisco IP telephony solution includes infrastructure components of the traditional IP network, as well as devices dedicated to voice. Cisco CallManager provides call processing for the Cisco AVVID IP telephony solution. Voice, video, and data gateway protocols are required for call routing and interoperability on a network that supports IP telephony. Cisco CallManager provides access to a variety of media resources, software- or hardware-based entities that perform media processing functions on the voice data streams to which it is connected. The primary Cisco IP telephony applications include Cisco Customer Response Solution, Cisco Conference Connection, Cisco IP Contact Center, and Cisco Unity.