Автор: Наст Г.П. учитель английского языка, Маардуская гимназия г. Таллинн Эстония ДЕЛОВЫЕ ПИСЬМА

Used for inter-organisational and intra- orgasational purposes. Used to request information,send information,etc

Should be written in formal language Should be short and precise Purpose of writing should be clear and to the point Formatting, punctuations, spacing, etc. should be proper.

Heading Senders and Receivers address Salutation Body of letter Closing Enclosures

Acceptance letters Welcome letters Thank you letters Appointment letters Complaint letters Reference letters Lets look at a sample Letter of application example

Letters of application Letter of application usually accompanies the CV and the form of application. It is important to include only the information that is relevant to the particular job you are applying for. Use exactly the right tone – formal, polite, clear, otherwise the application is rejected.

Format – formal letter AS Tibu Tammsaare 45 Tallinn Estonia Tule 14-2 Saue 7605 Estonia 15 March 2011 Dear Sir / Madam

I paragraph – the job you are applying for and where you heard about it I am writing to apply for the position/ post of the secretary as advertised in Postimees on 3 March OR I am writing in response to your advertisement in The Times on 19 February I would like to apply for the post of the secretary.

II paragraph – what you are doing now I am a freshman at the University of Tallinn, where my major is Estonian Philology. I am also currently employed as an assistant in the department of Estonian Philology. I am responsible for informing the students about the work of the department and answering letters and s as well as the phone calls.

III paragraph – qualifications and skills I graduated from the secondary school this summer and I will obtain my BA in I have passed a course of typing and basics in accounting. I am fluent in Estonian and English, and my Finnish and Russian skills are also quite good. I have had the driving license since 2010.

IV paragraph – personal qualities, why would be suitable for the job I believe I would be suitable for the position as I have gained some valuable experience in the office work and I am very good at communicating with different people and being part of a team. Moreover, I am a very reliable and motivated person who is able to use her own initiative.

Closing I would be grateful if you would consider my application for the position. In addition to my letter of application I am including my CV and 2 references. I look forward to hearing from you. Yours faithfully, (signature) NAME

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