Applying Troubleshooting Methods © 2004 Cisco Systems, Inc. All rights reserved. IPTT v4.01-1.

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Applying Troubleshooting Methods © 2004 Cisco Systems, Inc. All rights reserved. IPTT v4.01-1

© 2004 Cisco Systems, Inc. All rights reserved. IPTT v Explain the complexities of IP telephony troubleshooting Troubleshoot common IP telephony network problems using a Cisco recommended methodology Module Objectives

© 2004 Cisco Systems, Inc. All rights reserved. IPTT v Module Outline Overview of IP Telephony Troubleshooting Troubleshooting IP Telephony Networks