Prepared by Kadyrkesheva Madina Group Mn-21 Checked by Otyzbaeva K. Zh.

PLAN 1. A personnel policy 2. Functions of supervisor, salesperson, office clerk, secretary 3. Referances

A personnel policy A personnel policy is a total commitment of the organization to act in a specified way while dealing with its employees. It gives an assurance that decisions made will be consistent, fair and in line with the objectives of the organization. Personnel policies, generally, deal with personnel selection, compensation, benefits, union relations and public relation.

Supervisor Person in the first-line management who monitors and regulates employees in their performance of assigned or delegated tasks. The main duties and functions of the supervisor are facilitate control, optimum utilisation of resources, feedback, improve communication.

Salesperson An individual who sells goods and services to other entities. Salesperson Diagnostic Change agent TacticianStrategist Information provider Analyst

Office clerk Office clerks do a little bit of everything around the office. Depending on the job, office clerks might answer phones, filing, data processing, faxing, message delivery, running errands, sorting incoming mail and much more.

Secretary A secretary or personal assistant is a person whose work consists of supporting management, including executives, using a variety of project management, communication, or organizational skills. Calling meetings Recording minutes of the meetings Keeping statutory record books Proper payment of dividend and interest payments

References Management Study Guide: Functions of Management 3.University of Minnesota: 1.5 Planning, Organizing, Leading, and Controlling 4.Business: Henri Fayol's management theory is a simple model of how management interacts with personnel.