Functional areas in World Class and in BCBF BELIKOVA ANASTASIA

Key functions in business

FINANCE DEPARTMENT Keeps records of company income and expenditure usually in a Financial System Database Server Balance Income and Expenditure Set Budgets – maximum a department can spend per year. The purpose : To record all the money earned and spent Key job roles : Finance manager, Accountant ADMINISTRATION DEPARTMENT Perform administrative duties; –Letters –Filing of documents –Reception – greeting visitors, tours –Answering enquiries eg phone, etc. –Order items by making out Purchase Orders –The purpose : To provide administrative support –Key job roles :Administrator

SALES & MARKETING Department SALES Sells of products Have a detailed knowledge of their products MARKETING Organizes advertising campaigns eg TV Produces advertising material eg posters, Oversees the web-site design, layout and interactivity The purpose : To provide sale operations and to attract new customers Key job roles : Marketing manager, Saller IT Department Management Information System Unit Designs a database structure to hold data Collates data in a database system Manipulates data to produce information Network Support Unit Administers and supports the computer network Provides Help Desk support The purpose :To maintain the network of the company concerning the technology area Key job roles : System administrator, IT Manager

TRAINERS DEPARTMENT Help new customers to use fitness equipment Organize trainings Organize fitness loads Security monitoring Key job roles: Fitness trainer Purpose: To provide trainers support, good work of equipment

Suppliers List goods supplied in a catalogue (hard copy or on-line) Receive orders Supply goods with a delivery note Make customers aware of new products Government Makes legislation eg Data Protection Act, Health & Safety at Work Act, Copyright Act, Computer Misuse Act, Disability Discrimination Act, Employment law, Financial Services Act etc EXTERNAL LINKS

WORLD CLASS Marketing Customer service Trainers department Sales Purchasing Finance HR ICT Administr ation

IT (OUTSOURCED) Upgrading and updaiting the website Assisting users Administrating and supporting the hardware, security & software Key job roles: System administrator, IT Manager The purpose: To maintain the network of the company concerning the technology area Accounts Preparing the statutory accounts Monitoring overdue Ensure that company financial systems are robust and compliant Monitoring departments budgets and current income Key job roles: Accountant The purpose: To record all the money earned and spent

Administration Handling communication and telephone calls Provide information and reports To provide the organizational structure and staffing Purchasing stationary for the office Key job roles: Administrator The purpose: To provide administrative support Teachers department Planning and conducting lessons Classroom managing Checking students home tasks Recording students attendance records Key job roles: Administrator The purpose: To provide administrative support

ACCOUNTS TEACHERS DEPARTMENT ADMINISTRATION IT INTERNALLINKS AND EXTERNAL LINKS INTERNAL LINKS AND EXTERNAL LINKS

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