Business Coaching for increasing organizational effectiveness (reported ROI – up to 600%) October 2012.

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Business Coaching for increasing organizational effectiveness (reported ROI – up to 600%) October 2012

Structure of presentation Why coaching (program goal) What is coaching How it works Examples of coaching Value for company (ROI) Industry statistics Opinions of leaders

GOAL: To increase organizational effectiveness and profitability. How: By enhancing the ability of key staff to meet and exceed their concrete business targets that will dramatically improve your business.

What is coaching? Coaching is a process of helping an individual or a group to realize full potential and achieve maximum results in the most optimal way. Coaching is not teaching, but helping to learn

POTENTIAL ACHIEVEMENT How it works

POTENTIAL ACHIEVEMENT How it works

POTENTIAL ACHIEVEMENT How it works

Coaching Example 1: Problem: Sabina is a Department Manager in a bank. She is a talented and hard- working professional, but is having trouble with planning and completing complex tasks. Her management is unhappy with her overall productivity. Coaching Goal: Sabina needs to practice better time management skills and to learn how to effectively prioritize tasks.

How it works Coaching Example 2: Coaching Goal: Ali needs to acquire and practice leadership and management skills. Problem: Ali is a newly promoted Branch Manager. He has great experience as an expert, but is facing hard time managing his new subordinates. He did not realize it was harder than just getting along well with his colleagues

Coaching in banking and micro-financing main coaching objectives: Assisting top-management with strategy development Enhancing performance of branch managers Increasing sales and strengthening marketing Helping department managers to achieve business targets Leadership development

Value for organization Increased sales and revenues Improved productivity, quality and profitability Increased employee performance, commitment and satisfaction Improved working environment

Value for organization Some industry statistics: A survey by Manchester Inc. of 100 executives found that coaching provided an average return on investment of almost six times the cost of the coaching. When training is combined with coaching, individuals increase their productivity by an average of 86% compared to 22% with training alone. Source:

"Employers are shocked at how high their ROI numbers are for coaching." Alastair Robertson, Manager of worldwide leadership development, Accenture "I absolutely believe that people, unless coached, never reach their maximum capabilities." Bob Nardelli, former CEO, Home Depot

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